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Best Western Hôtel Le Donjon Carcassonne

2, rue du Comte Roger, La Cité - 11000 Carcassonne

Located in the heart of the medieval city of Carcassonne, Best Western Le Donjon is surrounded by the city’s ancient ramparts. The hotel features a restaurant and bar. It is divided into 3 buildings. Free WiFi is provided throughout.

With views of street or the garden, the rooms are individually decorated and include a flat-screen TV. They overlook either the citadel or the hotel’s garden.

A buffet breakfast is served each morning at the hotel. Le Donjon’s restaurant serves traditional French cuisine and there is also a cocktail bar where guests are invited to relax in the evening.

The hotel has a 24-hour reception and room service is available upon request. A dry-cleaning and laundry service is also provided at the hotel.

Le Donjon is located 2.4 km from Carcassonne Train Station. The Basilica of Saint-Nazaire is a 2-minute walk from the hotel and the Château Comtal is less than 100 metres away.

Arrival date nights

General information about the hotel
• Check-in : from 16:00
• Check-out : from 06:30 to 12:00
• Free WiFi
• Opened 24 hours
• Handicapped access
• Pets admitted
• Lift
• Baby sitting
• Luggage storage
• Fax at the reception desk
• Garden
• Newspapers
• Laundry facilities
• Non smoking
• Restaurant
• Bar
• Room service
• Meeting room
• Private car park
• Safe

• Television
• Non smoking rooms
• Air conditioning

• Tour desk

Safety features
• Staff follow all safety protocols as directed by local authorities
• Hand sanitizer in guest accommodation and key areas
• Shared stationery such as printed menus, magazines, pens, and paper removed
• First aid kit available

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guests can opt-out of accommodation cleaning service

Physical distancing
• Physical distancing rules
• Screens or physical barriers placed between staff and guests in appropriate areas

Food & drink safety
• Physical distancing in dining areas
• All plates, cutlery, glasses and other tableware have been sanitized

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